Care costs
What care actually costs
We cannot put one price on this page, because care is priced by what is actually needed. What we can do is explain what shapes the cost, and point you to the funding routes that might apply.
- A free home visit before anything is agreed
- No obligation to go ahead
- Registered with and inspected by the Care Quality Commission
Working in partnership with the NHS
Regulated by the Care Quality Commission. See our rating and the full inspection report.
What shapes the cost
Four things move the figure more than anything else. We work through all of them with you at the free home visit.
How many visits a week
A single visit a week and several visits a day are very different pieces of care.
How long each visit is
Visits run from one hour up to twenty-four hours a day.
What time of day
Overnight support is arranged differently from daytime visits.
How complex the care is
Some needs call for more training, or for two carers rather than one.
Three ways care gets paid for
Most families do not know these routes exist, so here they are with the official links. To be clear about our own position: we are not able to give financial or funding advice, but we are happy to point you to the right place, whether or not you become a client.
Paying for it yourself
Many people arrange and pay for care privately. You are entitled to ask any provider for a written, itemised cost before you commit to anything.
Local authority funded
Your council can carry out a free needs assessment, and a financial assessment to work out whether it will contribute. This is worth doing even if you expect to self-fund, because it establishes what care is needed.
NHS funded
Where needs are primarily health needs rather than social care needs, NHS Continuing Healthcare may cover the cost. There is also funded nursing care and support after a hospital stay.
Questions families ask us
Is there a standard cost for care?
No. Every care plan is personalised, so costs vary with the type and amount of support needed. We give you a clear cost once we understand what is actually required.
What happens at the free assessment?
We visit you at home to understand the care and support needed, before any plan or cost is put together. There is no charge for the visit and no obligation to go ahead.
Can I get help paying for care?
Possibly. The three routes above are the usual ones, and your council can carry out a free needs assessment. We cannot give financial advice, but we can point you to the right contact.
What if the needs are more complex?
Get in touch and we will talk it through. Our assessment covers complex needs, physical disabilities and associated mental health needs, so the plan can be built around them.
Will I get the cost in writing?
Ask us for it, and ask any provider you are comparing us against. A written, itemised cost before you commit is a reasonable thing to expect from anyone.
Questions worth asking any provider
Including us. If a provider will not answer these plainly, that tells you something.
- Will I get a written, itemised cost before anything starts?
- Is the assessment visit free, and am I committed to anything afterwards?
- What is your current CQC rating, and can I read the report?
- Who do I ring if something goes wrong, and what happens then?
- How do you handle it if needs change?
- Can I speak to your existing clients?
Find out what it would cost for you
There is no pressure and no obligation. Just an honest conversation about what would help.