Working in partnership with the NHSWorking in partnership with the NHS

About MKJ

A Devon company, run by carers

MKJ Care Services was founded in May 2019 to provide high-quality care at home across Plymouth, Torbay, Newton Abbot and Teignmouth.

Who we are

2019
Caring for Devon families since
5
Areas of Devon covered
20+
Years of care experience in the leadership team
NVQ 4
Social Care qualified directors

Our CQC rating

MKJ Care Services is registered with and inspected by the Care Quality Commission, the independent regulator for care in England.

Our current rating is “Requires Improvement”, from our inspection on 16 December 2022. We have not been re-inspected since.

The rating shown here comes directly from CQC and will update by itself as soon as it changes.

What you can do: read the full inspection report yourself, ask us about it on the phone, and read our reviews on this site or on homecare.co.uk.

Read the full CQC report  ·  Our complaints procedure

The five things CQC inspects

An overall rating is not a single judgement. It is built from five separate ones, and ours were rated like this on 16 December 2022 — three of the five were Good. The two that were not are the ones we have been working on.

  • CaringGoodKind, respectful, treated with dignity
  • EffectiveGoodCare that achieves what it should
  • ResponsiveGoodOrganised around the person
  • SafeRequires improvementProtected from avoidable harm
  • Well-ledRequires improvementLeadership, governance and culture
  • Overall ratingRequires improvementThe result of the five judgements above

These are CQC’s own judgements, not ours, and we cannot change them. We have not been re-inspected since that date — when that happens is CQC’s decision. The full report explains each judgement in detail, and we would rather you read it than take our word for anything.

Read the full CQC report

Who we work with, and what it means

  • Working in partnership with the NHS
    Working in partnership with the NHSWe work alongside NHS services and district nursing teams.
  • Rowcroft Hospice Corporate Club
    Rowcroft Hospice Corporate ClubWe support our local hospice as a Corporate Club member.
  • Coalition for Personalised Care
    Coalition for Personalised CareA partner in personalised care: care built around the person.
  • Purple Angel Dementia Aware
    Purple Angel Dementia AwareRecognised as dementia aware by the Purple Angel campaign.
  • Federation of Small Businesses
    Federation of Small BusinessesA member of the FSB.
  • Skills for Care
    Skills for CareWe follow Skills for Care guidance on training and development.
  • Disability Confident Committed
    Disability Confident CommittedCommitted to inclusive recruitment as a Disability Confident employer.

Talk to us about care at home

There is no pressure and no obligation. Just an honest conversation about what would help.